what Consumers want
An overwhelming majority see app-based platforms as crucial to key community needs like safe transportation, supporting individuals with disabilities or illnesses, and access to food and other essentials.
Improving Quality of Life
App-based platforms are powering Americans’ lifestyles, bringing a positive impact to the lives of millions of families and individuals.
60%
of Americans have used app-based platforms
51%
say a key benefit to using app-based platforms is time savings
80%
say app-based platforms are important for safe transportation
79%
say app-based platforms are crucial for supporting people with disabilites or illness
77%
say app-based platforms are important for providing access to food
78%
say app-based platforms are important for providing access to essential items/supplies
“Shipt helped me through my mother’s illness. Having last minute meals that she could eat was vital. From pork chops to Jello—her food choices changed because of how her medication affected her appetite and Shipt brought those food choices to my front door without having to leave the house.”
Wendy W, Indiana, Shipt customer
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